Acknowledgment
We aim to acknowledge receipt of a written grievance within about 7 working days of it reaching an official channel.
Member trust
Grievances & member redressal
Grow Green Cooperative Society Limited takes complaints seriously. This page explains how members and stakeholders may raise concerns and what response timelines we aim for. It is general information, not legal advice.
How to raise a complaint
Follow these steps so we can log and respond to your concern.
Step 01
Write clearly
Describe what happened, when, who was involved (if known), and what outcome you seek. Include your full name, membership details (if applicable), and a reachable phone or email.
Step 02
Use an official channel
Send your grievance by email, WhatsApp (when available), or postal letter to the head office addresses below so we can log and track it.
Step 03
Keep a copy
Retain a copy of your submission and any acknowledgment you receive for your records.
Acknowledgment & resolution aims
Resolution effort
We aim to address or provide a reasoned update within about 30 days where the matter is within the society’s competence. Complex issues may take longer; we will explain if so.
Timelines are operational aims, not statutory warranties. Serious matters may require board consideration or reference to procedures under the Multi-State Cooperative Societies framework.
Channels
Placeholder number: replace digits in content/site.ts → social.whatsapp when live.
Postal: Head office
- Grow Green Cooperative Society Limited
- Richhauli Farm, PO Dundashamali
- Baheri, Distt. Bareilly (U.P.) 243201
Escalation (general information)
If you are not satisfied after using society channels, cooperative members may generally pursue further redressal through internal cooperative procedures and, where applicable, mechanisms available under the Multi-State Cooperative Societies framework, including approaches toward the Central Registrar of Cooperative Societies as provided by law. Please obtain independent advice for your situation; this website does not provide legal advice or guarantee any particular outcome.